1. Introduction

Welcome to Tradjective (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your purchase, installation, and use of our trading dashboard, strategy testing software, and subscription services (collectively, the “Service”). By accessing our website, purchasing a subscription, or installing the software, you agree to be bound by these Terms. If you disagree with any part of these Terms, you must not use or install our software.

2. Company Information

Tradjective is a company registered in England and Wales.

  • Registered Office: contact for info
  • Company Registration Number: contact for info
  • Contact Email: support@tradjective.com

3. Eligibility and Account Registration

  • Age Requirement: You must be at least 18 years old and possess the legal capacity to form a binding contract to use this Service.
  • Account Accuracy: You must provide accurate, current, and complete information during the WooCommerce registration process.
  • Account Security: You are entirely responsible for safeguarding your account login details and any software license keys issued to you. You must notify us immediately of any unauthorised use of your account.

4. Subscriptions, Free Trials, and Billing

  • Subscription Model: Access to the software is provided via recurring monthly or annual billing cycles. Subscriptions automatically renew using your chosen payment gateway unless cancelled.
  • Free Trials: We may offer limited-time Free Trials. Upon expiration of the trial period, your selected payment method will be automatically billed for the full subscription rate unless you cancel before the trial ends.
  • Upgrades and Downgrades: You can upgrade your subscription tier at any time via your website account dashboard. Plan changes and pricing adjustments will apply immediately.
  • Cancellations: You may cancel your subscription at any time through your account panel. You will retain software access until the conclusion of your current billing period.
  • Refund Policy: Due to the digital and downloadable nature of our software, all sales are final. Refunds are generally not provided once software access or digital downloads have been initiated, subject to your statutory rights under UK Consumer Law.

1. Payment Processing and Security

All payments on our store are processed securely through Stripe, our third-party payment processor. By placing an order, you agree to pay the total amount specified at checkout, including any applicable taxes and shipping fees.

  • Payment Authorisation: You authorise Stripe to charge your chosen payment method for the total amount of your order.
  • Third-Party Terms: Payment transactions are subject to Stripe’s own terms and conditions. We recommend reviewing the Stripe Services Agreement.
  • Payment Security: We do not store or process your credit card numbers on our servers. All sensitive financial data is transmitted directly to Stripe via encrypted connections.

2. Billing Issues and Discrepancies

You agree to provide current, complete, and accurate billing and contact information for all purchases.

  • Failed Payments: We reserve the right to refuse, cancel, or suspend any order if Stripe flags the transaction as fraudulent, or if the payment fails authorisation.
  • Pricing Changes: We reserve the right to change our prices at any time. Price adjustments will not affect orders that have already been accepted and processed.

3. Payment Processing and Security

All payments on our store are processed securely through Stripe, our third-party payment processor. By placing an order, you agree to pay the total amount specified at checkout, including any applicable taxes and shipping fees.

  • Payment Authorisation: You authorise Stripe to charge your chosen payment method for the total amount of your order.
  • Third-Party Terms: Payment transactions are subject to Stripe’s own terms and conditions. We recommend reviewing the Stripe Services Agreement.
  • Payment Security: We do not store or process your credit card numbers on our servers. All sensitive financial data is transmitted directly to Stripe via encrypted connections.

4. Billing Issues and Discrepancies

You agree to provide current, complete, and accurate billing and contact information for all purchases.

  • Failed Payments: We reserve the right to refuse, cancel, or suspend any order if Stripe flags the transaction as fraudulent, or if the payment fails authorisation.
  • Pricing Changes: We reserve the right to change our prices at any time. Price adjustments will not affect orders that have already been accepted and processed.

5. Limitation of Liability for Payments

To the fullest extent permitted by law, we are not responsible or liable for any damages, losses, or security incidents resulting from:

  • Errors, processing delays, or technical downtime experienced by Stripe.
  • Unauthorised access to your payment information occurring outside our direct control or network.
  • Any actions, holds, or account restrictions imposed on your transaction by Stripe.

6. Intellectual Property and Licensing

  • Ownership: The software code, dashboard architecture, designs, trademarks, and website content are the exclusive intellectual property of Tradjective.
  • License Grant: Upon active subscription, you are granted a limited, non-exclusive, non-transferable, revocable license to install and run the software inside your approved hosting environment strictly for your personal or internal business use.
  • Restrictions: You strictly agree not to copy, redistribute, resell, sub-license, decompile, modify, or reverse-engineer our software code.

7. Investment, Trading, and Financial Disclaimer

  • No Financial Advice: The Service is strictly a technical software tool designed to help traders define and simulate strategies. We do not provide investment, financial, tax, trading, or legal advice.
  • Assumption of Trading Risk: Financial market trading involves substantial risk of loss. All trading strategies simulated, tested, or executed via the software are done entirely at your own discretion and risk. Past performance simulated through this software is not a guarantee of future live market results.
  • Broker API Connection: You connect your own independent broker API keys at your own risk. We assume no responsibility or liability for execution errors, latency, system downtime, order placement mismatches, or real-money financial losses incurred through your broker.

8. User-Connected Data Sources and Backtesting Input

  • Data Accuracy Responsibility: The Service allows you to connect external third-party data feeds (via API webhooks) or upload custom datasets (such as CSV or JSON files) for historical backtesting. We do not verify, audit, or guarantee the accuracy, timeliness, or completeness of any data source you provide.
  • Data Licensing Compliance: You represent and warrant that you possess all necessary rights, licenses, and legal permissions to use and input your chosen third-party data feeds into our software. You agree to indemnify us against any copyright, licensing, or regulatory claims arising from data feeds you connect.

9. Infrastructure Agnosticism and Hosting Environments

  • Architectural Portability: Our software is designed to be infrastructure agnostic. You may freely deploy it on your own independent cloud environment (including, but not limited to, AWS, Microsoft Azure, Google Cloud Platform) or our recommended sister hosting company.
  • Third-Party Infrastructure Fees: You enter into hosting agreements entirely at your own expense. We are not liable for any infrastructure costs, server resource spikes, or cloud billing overages generated by running automated scripts or resource-intensive backtests.
  • Server Security and Maintenance: You are solely responsible for the technical configuration, firewall security, server updates, and data backups of your chosen hosting environment. We are completely exempt from liability for server crashes, data loss, database corruption, or malicious hacks occurring on your hosting infrastructure.
  • Sister Company Disclosure: We may recommend a preferred hosting provider. Please note that this provider is a separate sister company under common ownership with us. Your relationship with the hosting company is governed by a completely separate legal agreement, and Tradjective bears no liability for server-level infrastructure failures managed by that separate entity.
  • Support Limitations: Our operational support is limited strictly to core software functionality. We do not provide system administration support to troubleshoot underlying server hardware failures, custom network topologies, or third-party cloud platform configuration errors.

10. Limitation of Liability

To the maximum extent permitted by English law, Tradjective and its directors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of capital, live trading profits, historical data, or server availability resulting from your use of, or inability to use, our software.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.