1. Introduction

Tradjective (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, subscribe to our newsletter, or purchase a software subscription. We act as the Data Controller under the UK GDPR and Data Protection Act 2018.

2. Data We Do NOT Collect (Our Local-Hosting Model)

Because our software runs entirely inside your own self-selected hosting environment, we do not collect, view, or store your private trading data. This means the following data remains 100% private to your infrastructure and never touches our servers:

  • Your broker API keys, credentials, or account tokens.
  • Third-party data feed webhooks or connected API keys.
  • Uploaded historical backtesting files (CSV, JSON).
  • Cached trading records, historical data tables, or strategy performance logs.

3. Personal Data We Collect

We only collect personal information required to run our business storefront, process subscriptions, and communicate with you:

  • Newsletter Subscribers (Forminator): Email address and consent logs.
  • Customers and Registered Users: Name, billing address, email address, transaction records, and encrypted account credentials for license verification.
  • Technical Support Interaction: Any system logs or server access details you explicitly choose to share with us during troubleshooting tickets.

4. How We Process Payments (Stripe)

We use Stripe to process, validate, and verify credit card and other payment transactions on our store. When you make a purchase, your payment details (such as your name, billing address, and credit/debit card information) are transmitted securely to Stripe for authorisation.

  • What Data is Collected: Stripe may collect personal data such as your name, email address, shipping and billing addresses, and payment card details. For a full breakdown of how Stripe processes this data, please review the Stripe Privacy Policy.
  • Data Security: Stripe adheres to the Payment Card Industry Data Security Standard (PCI-DSS) to ensure that your financial information is handled safely and securely. Your payment information is encrypted and transmitted directly to Stripe’s servers without passing through our web servers, ensuring maximum security.
  • Data Retention: We only retain the transaction history required to fulfil orders and comply with tax regulations. Stripe retains your payment data for periods necessary to process transactions, prevent fraud, and comply with their legal obligations

5. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal frameworks:

  • Consent: For sending marketing materials and newsletters when you explicitly opt-in via our Forminator forms.
  • Contractual Necessity: To fulfil your software purchase, manage your WooCommerce subscription, and deliver software updates.
  • Legal Obligation: To maintain proper financial and tax records for UK authorities (HMRC).

6. Data Sharing and Sister Companies

  • Corporate Group Sharing: If you choose to deploy our software using our recommended partner hosting provider, we may share basic account details (such as your name and email address) with that sister company to streamline your environment setup and coordinate cross-platform technical support.
  • Third-Party Processors: We share transaction data with secure payment gateways (e.g., Stripe, PayPal) to process your subscription fees. We never sell, rent, or trade your personal data to outside marketers.

7. International Data Transfers

We are located in the United Kingdom but sell our software worldwide. Your website interaction data (such as shop metrics or newsletter lists) may be processed using secure cloud service providers located outside the UK or EEA (e.g., US-based secure email delivery platforms). We ensure all such providers utilise standard contractual clauses (SCCs) or recognised data safety mechanisms to guarantee a level of protection matching UK standards.

8. Data Retention

  • Financial and Transaction Records: Retained for a minimum of 6 years to satisfy UK corporate tax and auditing requirements.
  • Newsletter Data: Retained until you withdraw consent by clicking the “unsubscribe” link inside our emails.
  • Account Profiles: Retained for as long as your Tradjective account remains active.

9. Your Legal Rights

Under the UK GDPR and equivalent global privacy laws, you possess the right to:

  • Request access to a copy of the personal data we hold about you.
  • Request corrections to inaccurate personal data.
  • Request the erasure of your personal data (“right to be forgotten”).
  • Withdraw your marketing consent at any moment.

10. Contact Us

For any privacy inquiries or to exercise your data rights, please contact our data compliance point of contact at: support@tradjective.com

11. Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. How If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

12. Embedded Content From Other Sources

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.